In the age of Facebook, Twitter and smartphones, consumers can openly voice their opinions and share their likes and dislikes on public platforms. Research shows that Americans tell 16 people on average about a bad service experience. Nearly 1 million people view Tweets about brands and customer service every day. Almost 80% of those tweets are about negative experiences. Another …
Managing or Removing Online Reviews
Moviestar Marketing helps business manage online reviews using a number of different methods. Customer reviews can make or break the online reputation of a company. Reviews on sites like Yelp, Google+ and local business directories have a huge impact on consumer purchase decisions and how they perceive a brand. According to a detailed study by Invesp, almost 90% customers in …
Reputation Management Pricing
Reputation management pricing depends on the degree of difficulty of the project, the timeframe, and the type of project it is. The cost can run $2000 and up per month depending on the severity of the issue. The existence and strength of one or more negative search results is the main indicator of cost. A successful reputation management project may …